Simple. Browse our range of personalised books online and select the design you want to purchase. Complete the required fields and also make sure to add any ‘additional instructions’ that may help us when completing your order. Select your shipping method, complete checkout and wait for your beautiful books to arrive.

Normal turn around time for production of your books is 2 weeks for our 'set' designs or 2-3 weeks for our 'custom' orders. You must then allow time for shipping.

Yes we do. We offer a ‘Rush Service’ which will see your books completed and shipped within 3-4 business days. If you are making changes to the design or ordering a ‘custom’ set of books, it will be 3-4 business days once your design has been finalised and signed off. Please note that 'Custom' orders are rarely open for a rush option so please plan ahead if you want to order a custom set and design from scratch.

Use this text to answer questions in as much detail as possible for your customers.

A 'set design' is classified as any design available to purchase on our website. We have a range of designs available and we are adding to this collection weekly. Once you find a design that you love, simply enter all the details required. The design will remain exactly the same as you see online however all your details will be entered in place. The style, colours, fonts and set wording for birth books will all remain the same unless you have added any additional instructions explaining you would like to change something.

That’s fine. If the change you are wanting to make is small we can do that for you without having to order a complete ‘custom’ set of books. Example; you want to change the wording for the books but still maintain style and colours, or you wish to change the font colours or book colours and can easily describe that to us in the ‘additional instructions’ section, we are more than happy to accommodate your needs within our set designs. Please note that you will not receive a mock design to approve if you request changes on our set designs. We will make the changes according to your instructions.

The custom order process is for people who want full control over the finished design. The process is simple; Order your books, provide as much information as you can in the 'additional instructions' field that will help us start your design, ie colours, fonts, styles etc. Once we get started on the design we will email you or send a text message with a draft mock up of your design and continue liaising with you until you are happy with the finished product.

We design the dust covers to wrap around our books. Each cover is designed, printed and coated to provide ultimate protection for your display books.

Our books are plain white empty books. This means you can use the books for whatever you please. The pages are plain white with no lines. We do have an option to include a 'baby milestone' book for our birth sets which replaces the middle book in the stack. This is perfect for capturing all those special milestones and memories.

Foil print is a shiny metallic finish to your text. Please click here to view more information on our foiling process and what you can expect if you choose to have this as an add-on.

We offer FREE standard shipping Australia wide for orders over $149.95.

A flat rate shipping fee of $12.95 applies for all orders under $149.95.

We also offer Express post shipping Australia wide which is $25.00 per set of books. This is due to the weight of the products.

Yes we do. We had to close our international orders due the covid and the delays we faced however we are now shipping internationally again and we are now using DHL express which is a 'door to door' service.

We accept payment from debit or credit cards - VISA, Mastercard, American Express, as well as payments made by PayPal, AfterPay, Zip Pay and Shop Pay.

All of our products are listed and sold in Australian Dollars (AUD).

Yes we do! To buy one of personalised gift certificates, please click here. Please note, our gift certificate is a physical item that requires shipping.

Yes you can, if you send us an email at hello@perfectprintco.com.au we’ll be able to advise you further on this.

No, our gift certificates are non-refundable.

Your gift certificate is valid for 12 months from the date of purchase. If your used by date has passed, please reach out to us, we would hate for anyone to miss out.

Firstly, check that you’re entering the voucher code exactly as it appears (case sensitive) and check that the code is still in date and has not expired. If it’s still not working, please email us at hello@perfectprintco.com.au and our team will be able to advise you further.

Once you’ve placed an order with us you’ll receive an email to the address provided. If you did you not receive an email, please check your spam / junk folder and double check you entered your email address correctly. If you still haven’t received one after 36 hours, please contact us and we’ll be able to advise you further.

For standard orders, you may not hear from us until your order has been dispatched. This can be as long as 2 weeks from time of purchase. For custom orders, or orders where you have requested a mock design, you will hear from us closer to your dispatch date

Click unsubscribe at the bottom of any newsletter or email your receive from us, alternatively email us at hello@perfectprintco.com.au and we can remove your information from our database completely. Keep in mind, we run giveaways every month and the winner is drawn from our current subscriber list so if you want to be in the running to win a $100.00 voucher every month, stay subscribed.

No, if you do not want to set up an account with us we have the option to checkout as a guest. All you'll need is your contact and shipping information!

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If you can't remember your password, you'll need to follow the steps on the 'login' page and we'll send you an email to reset your password.

Yes, in accordance with the Data protection Laws and Regulations, we promise to keep your information private and secure. To read more about our privacy policy please see here.

If you would like all information regarding yourself removed from our Perfect Print Co database, please email us at hello@perfectprintco.com.au