Choose a design you love, enter your personalisation details and select any available options. Add anything else we need to know in the additional instructions field, then choose your delivery method and complete checkout. Please check names, dates and spelling carefully before ordering.

Production takes approximately 2 weeks for our existing designs and 2–3 weeks for Design Your Own orders. Please allow additional time for delivery. Production time and shipping time are separate.

Yes. When available, our rush service has your books completed and dispatched within 3–4 business days. Orders placed after 12pm AEST are counted as received the following business day.

For orders requiring design approval, this timeframe starts once the design is finalised and approved. Rush availability is limited for Design Your Own orders, so please contact us before ordering if you have a deadline. Express shipping speeds up delivery; it does not shorten production time.

Choose a design from our website and provide the requested names, dates or wording. We personalise the design with your details while keeping the displayed style, colours and fonts, unless you have requested a change in the additional instructions.

Yes. Small changes, such as different wording or colours, can usually be requested in the additional instructions field. Describe your changes clearly, and contact us before ordering if you are unsure whether they suit an existing design.

A design proof is not included with these changes. We create your books using the instructions you provide. For a completely new design and a collaborative approval process, choose Design Your Own.

Our Design Your Own books let you create a set around your ideas, from colours and wording to imagery and artwork. Choose the number of books and share as much detail as possible when ordering. You can provide a mood board, inspiration photos or your own artwork to guide the design.

Once we begin your design, we will contact you by email or text with a mock-up. We work with you to refine and approve the design before it goes to print.

Your design is printed on a separate dust jacket that wraps around a hardcover book, rather than directly onto the hardcover. Each dust jacket is designed, printed and coated to protect the printed finish.

Yes. Our standard display books have plain white, unlined pages that you can leave blank or use for your own notes and memories. Selected birth sets also offer a baby milestone book option, which replaces the middle book in the stack.

Foil adds a shiny metallic finish to selected text or design details. Read our digital foiling guide for more information about the process and what to expect before choosing this add-on.

Yes. We offer two options for books originally purchased from Perfect Print Co:

Replacement Covers let you replace damaged dust jackets or update details while keeping your original design. Individual covers can be replaced as needed.

New Look Covers refresh every dust jacket in your existing set with a new design and colour scheme, while reusing your books. This option replaces all covers in the set.

Please have your original order number ready. You will find it on the back of your existing covers.

Yes. Our Additional Books let you expand your existing collection with an additional personalised book. Have your original order number ready to help us match your existing set.

Standard shipping is free Australia-wide for orders over $149.95. A flat rate of $9.95 applies to orders under $149.95.

Express Post is $25.00 per set of books. Please allow for production time before dispatch, even when choosing Express Post.

Yes. We ship internationally with DHL Express, a door-to-door delivery service. Available delivery options and shipping charges are shown at checkout.

We accept payment from debit or credit cards - VISA, Mastercard, American Express, as well as payments made by PayPal, AfterPay, Zip Pay and Shop Pay.

All of our products are listed and sold in Australian Dollars (AUD).

Yes. Browse our gift certificates to give someone the freedom to choose their own books. Our personalised gift certificate is a physical item and requires shipping.

Please email hello@perfectprintco.com.au with any purchase details you have so we can help locate your gift certificate.

No, our gift certificates are non-refundable.

Your gift certificate is valid for 3 years from the date of purchase. If you have any questions about your certificate or its expiry date, please email hello@perfectprintco.com.au and we will be happy to help.

Check that you have entered the code exactly as it appears on your certificate. If it still does not work, email hello@perfectprintco.com.au so we can check it for you.

Your order confirmation is sent to the email address entered at checkout. Check your spam or junk folder and make sure your email address was entered correctly. If it has not arrived within 36 hours, email hello@perfectprintco.com.au so we can help.

For existing designs, you may not receive another update until your books are dispatched, approximately 2 weeks after ordering. For Design Your Own orders, or orders with a requested design proof, we will contact you when we begin your design, closer to the dispatch date.

If your order is outside the expected production timeframe, email hello@perfectprintco.com.au with your order number.

Use the unsubscribe link at the bottom of any marketing email, or email hello@perfectprintco.com.au and ask us to remove you from our marketing list.

No. You can check out as a guest using your contact and delivery details.

Follow the sign-in instructions on the account page. If you are still having trouble, email hello@perfectprintco.com.au and we will help.

If your account uses a password, select the password reset option on the login page and follow the email instructions. If you are shown a sign-in code option instead, follow the instructions on that page. Contact hello@perfectprintco.com.au if you need help.

Our Privacy Policy explains how we collect, use and handle personal information. If you have a question about your information, email hello@perfectprintco.com.au.

Email hello@perfectprintco.com.au to request removal of your personal information. We will review your request in line with our Privacy Policy and applicable record-keeping requirements.